Archives: FAQs

A greyed out and disabled ‘Cancel’ button can mean any one of the following:

1. The item has been delivered already

OR

2. The item is non-refundable (e.g. Gift Card)

You can raise a request to return your items with these simple steps:

1. Log into your Flipkart account

2. Go to My Orders

3. Click on ‘Return’ against the item you wish to return or exchange

4. Fill in the details and raise a return request

Yes, the freebie has to be returned along with the product.

No, sellers will not be able to accept returns after the time period mentioned in the seller’s Returns Policy.

Kindly always check a product’s Returns Policy on the product page.

Visit My Account  >> My Orders  to check the status of your replacement.

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

You can asked for refund in order section on delivered order within 7 days after delivey